Recruitment Course of Outsourcing (RPO) positively transforms a corporation’s recruitment course of. In a latest dialogue, Lamees Abourahma of RPOA spoke with Curtis Grajeda, Founder, and Chief Government Officer of LevelUP Human Capital Options, about how RPO improves expertise recruitment and helps organizations obtain their hiring objectives. Throughout their dialogue, Grajeda defined the nuances of RPO, its numerous purposes in expertise acquisition, and the vital insights employers want when participating with RPO suppliers. He additionally shared examples of how LevelUP’s RPO options have positively impacted purchasers’ recruitment processes and mentioned leveraging expertise to optimize recruiting. The next is an edited model of the second a part of this two-part Expertise Chief Council interview.
RPOA: What does Recruitment Course of Outsourcing (RPO) imply at the moment?
Curtis Grajeda: RPO can imply various things relying on who you ask. Whether or not chatting with an HR skilled or a senior expertise acquisition chief, their experiences with RPO could differ. One of the best ways to think about RPO, what we’re, and what we do is to think about us as outsourcing companions offering material experience throughout numerous talent-related areas, together with acquisition, expertise, advisory companies, and expertise retention.
Q. What ought to employers perceive about RPO corporations?
Grajeda: RPO companies supply advisory companies and likewise execute these methods. We are able to set up short-term partnerships or long-term collaborations that drive efficiencies and optimize processes for organizations aiming to grow to be best-in-class employers. Employers ought to search for RPO corporations with deep experience, the power to establish and resolve recruitment challenges, and a confirmed monitor file of delivering optimistic outcomes.
Q. How have LevelUP’s RPO options improved its purchasers’ recruitment course of?
Grajeda: LevelUP HCS makes a speciality of a number of verticals, together with funding banking and expertise companies. Whereas the hiring calls for in these sectors can differ tremendously—from sudden surges in funding banking to persistently excessive demand in tech—our tech purchasers have been dealing with challenges by hiring too rapidly with out the thorough screening wanted for long-term success.
We collaborated with our funding banking consumer to overtake their recruitment platform, specializing in attracting gender and ethnically numerous candidates. This transformation concerned re-engineering the recruitment course of, refining search launches, concentrating on markets, crafting messaging to resonate with a various viewers, and enhancing the consumer’s model within the market. We additionally optimized the interview course of, establishing a predefined interview matrix and lowering the interview length from a number of months to a extra environment friendly timeline. Consequently, business journals and media have acknowledged our consumer because the fastest-growing funding banking agency globally. Our efforts additionally lowered their time to rent from 200 days to round 70 days by emphasizing interview high quality over length.
Within the tech business, significantly with software program engineers and DevOps professionals, we helped purchasers enhance their candidate screening course of. Beforehand, their strategy concerned simply an interview and a check, which wanted enhancement. We launched a cultural match interview that included native residency verification, case research, and logical discussions with hiring managers. This revamped strategy led to vital enhancements in rent high quality and variety, leading to higher cultural matches and longer worker retention.
Q. How can organizations finest use expertise of their recruitment course of?
Grajeda: Expertise is essential for contemporary expertise acquisition, offering the information and analytics essential for knowledgeable decision-making. An Applicant Monitoring System (ATS) ought to do extra than simply retailer resumes—it ought to handle all the recruitment lifecycle, from interviews and suggestions to figuring out gaps within the course of. It must also supply insights into the place numerous candidates fall off within the course of, permitting organizations to deal with potential biases and enhance their recruitment methods for a extra inclusive workforce. Organizations ought to make the most of expertise to streamline high-volume recruitment, improve candidate communication by automation, and leverage AI to enhance general effectivity. A lot of our purchasers have outdated expertise infrastructures that hinder their capacity to fulfill hiring objectives. Updating these techniques is important for bettering recruitment effectivity and effectiveness.
In Conclusion
From offering material experience inside expertise to driving optimistic outcomes for organizations, RPO proves itself a game-changer in expertise acquisition. The transformative impact of RPO extends past the recruitment course of, influencing the material of organizational success and contributing to the conclusion of best-in-class employer standing. As organizations proceed to navigate the dynamism of expertise acquisition, embracing the potential of RPO can undoubtedly pave the way in which for a way forward for unparalleled recruitment excellence.
We encourage you to learn half one among our interview with Curtis Grajeda for perception into guaranteeing a constant hiring course of all through the recruitment lifecycle.
