When you’re in search of a sturdy instrument that transcribes your calls in real-time, integrates with the preferred assembly platforms, and may even attend conferences in your home, Otter.ai is for you. On this publish, we’ll share precisely methods to use Otter, plus we’ll provide you with some various choices for various use instances.
The Finest Technique to Transcribe Calls: Otter.ai
Otter has perfected the artwork of computerized transcription, providing a particularly easy-to-use instrument for companies of all sizes. Coupled with its free and reasonably priced month-to-month plans, we don’t assume you’ll have to look elsewhere to transcribe your calls.
First, let’s get proper to a very powerful issue when selecting a name transcription service: high quality of the transcription itself.
Otter’s transcriptions are top-notch, and it’s solely been getting higher because it regularly improves its providers. The corporate has been round since 2016, so it’s had time to get issues proper. When you seek for evaluations, you’ll discover persistently excessive scores throughout varied assessment websites.
The fantastic thing about Otter is that it really works with a number of totally different VoIP platforms, or you possibly can add your personal recorded calls in audio or video format.
Right here’s a fast have a look at its pricing plans:
- Primary: That is Otter’s free plan, and with it, you get 300 month-to-month transcription minutes and as much as half-hour per dialog. The instrument will be a part of net conferencing platforms like Zoom, MS Groups, and Google Meet to write down and share notes, and the AI assembly assistant will file and transcribe conferences in actual time. You additionally get entry to Otter AI Chat, permitting you to talk with Otter and get fast solutions to assembly questions.
- Professional: The professional plan begins at $9.17 per consumer per 30 days billed yearly. You get all the things you get within the primary plan, plus you’re upgraded to 1,200 month-to-month transcription minutes and 90 minutes per dialog. You additionally get enhanced crew options, superior search capabilities, and you may import and transcribe 10 audio or video recordsdata per 30 days.
- Enterprise: The marketing strategy begins at $20 per consumer per 30 days when billed yearly. It comes with all the things within the professional plan with a rise to six,000 month-to-month transcription minutes and as much as 4 hours per dialog. You’re additionally in a position to import and transcribe limitless audio or video recordsdata.
- Enterprise: The enterprise plan comes with all the things within the Professional plan, plus single sign-on capabilities, area seize, superior safety controls, and OtterPilot for Gross sales. You’ll have to schedule a demo to get a quote from the crew.
We talked about OtterPilot for Gross sales within the enterprise plan above, so what precisely is that?
The instrument transcribes your calls, identifies what went nicely and what didn’t, and provides you worthwhile insights for coaching your crew. You may even monitor the dialog whereas a rep is chatting with a buyer and provides them teaching in actual time.
It could possibly additionally enable you to deal with writing notes, producing follow-up emails, and including feedback to your CRM system.
This can be greater than you want, but it surely’s an enormous asset for those who’re within the gross sales business.
Lastly, earlier than we get into methods to use Otter, listed here are just some of the instruments it integrates with:
- Zoom
- Microsoft Groups
- Google Meet
- Slack
- Notion
- Google Docs
- Salesforce
- HubSpot
- Dialpad
- RingCentral
Getting began with Otter
Otter works by becoming a member of conferences by means of your Google or Microsoft calendars. You’lll have to set these up by means of the onboarding screens. We signed up with our Google ID, so we needed to manually add the Microsoft integration beneath the Apps tab in settings to see our Outlook calendar.
As soon as your calendars are linked, you possibly can select to combine common assembly software program corresponding to Zoom, Google Meet, and Microsoft Groups, and you may get the Otter Chrome extension. These are all useful instruments for real-time assembly transcription.
It’s also possible to transcribe calls from uploaded audio or video recordsdata for those who’d desire.
Let’s have a look at how Otter works in both state of affairs.
Tips on how to transcribe reside calls
Right here’s how Otter works for reside conferences:
- In your account Settings, select the Conferences tab.
- Set your preferences for Sharing and OtterPilot, Otter’s aptly named assembly assistant.
- If chosen, OtterPilot will auto-join conferences that it has entry to out of your Google or Microsoft calendar.
- You should definitely choose Ship Reside Transcript and Abstract in order for you real-time transcription.
- As soon as the assembly has completed, discover your accomplished transcripts beneath the Dwelling or My Conversations tabs.
Now, Otter can be a part of conferences as your private assembly assistant. It could possibly even attend conferences in your home, which generally is a lifesaver for those who’re double-booked or are out of the workplace however wish to know what was mentioned in a sure assembly.
And for conferences you do attend, you possibly can work together with Otter AI Chat to look by means of reside transcripts, summarize key takeaways, generate follow-up questions, and supply primary stats like how a lot time you really contributed whereas a gathering was occurring.
Tips on how to transcribe from a file
Say you recorded a name in your telephone. Now you can add the audio or video of that file for Otter to transcribe so long as it’s beneath 5MB and doesn’t go over your month-to-month plan limits. Sadly, you solely get three free uploads earlier than you must improve, but it surely’s sufficient to check out the service.
To transcribe from a file add, comply with the steps under:
- From the Otter Dwelling web page, click on the Add button within the top-right nook of your display.
- Select the file that you just wish to transcribe and drag it into the field or manually choose it.
- As soon as the file has been uploaded, Otter routinely begins transcribing it.
- You’ll obtain an e mail notification as soon as the transcription is full.
- Comply with the hyperlink to assessment the transcript and make corrections
It’s also possible to discover accomplished transcriptions beneath the Dwelling or My Conversations tabs. The All Conversations tab exhibits transcripts that others have shared with you in addition to your personal. Choose the transcript you wish to work with and begin reviewing.
Tips on how to edit a transcript
As soon as Otter has completed transcribing, click on on the identify of the dialog you wish to assessment. You’ll be introduced with your complete transcript. You may click on on any half to listen to the synchronous audio, change audio system, make feedback, and extra.
On the right-hand panel of your display, you possibly can ask Otter AI Chat questions, see your transcript’s abstract, and make or reply to feedback.
To edit the textual content manually, click on the pencil icon within the top-right nook, then make your adjustments. When you change any textual content, be sure you use the three dots menu within the top-right nook to resync audio and rematch audio system.
Briefly, for those who want a transcription instrument that does all of it for you and may even attend conferences in your home, we advocate Otter.
But when Otter doesn’t fairly suit your wants, we’ve some options for you.
Different for Inexpensive Limitless Transcriptions
Whereas Otter is our best choice for assembly transcriptions, even its increased tiered plans don’t provide limitless transcription. So for those who’re in search of a workhorse service with limitless transcriptions, we recommend attempting out TurboScribe. This app makes use of OpenAI’s Whisper expertise, and it will get persistently excessive evaluations throughout assessment websites.
You may add massive recordsdata, get transcriptions in additional than 130 languages, and “Restore Audio” to take away background noise for improved outcomes. TurboScribe affords a free plan in addition to a limiteless plan for $10 per 30 days when billed yearly.
Different for Handbook Transcriptions
Rev has been round for over a decade and is well-known for guide transcriptions. That’s proper, this firm nonetheless employs folks to transcribe and quality-check the work, however now you may as well go for lower-cost AI transcripts. Moreover, Rev affords skilled closed captioning and translated subtitles, in addition to a telephone app and enterprise options.
Rev expenses by the minute, or you possibly can go for an AI subscription plan that begins at $29.99 per 30 days.
Different for Small Companies
Like Rev, Blissful Scribe affords human-made transcriptions and closed captioning, but it surely affords reasonably priced month-to-month plans primarily based on the variety of minutes you want. It additionally has an AI-powered possibility. This makes it an all-in-one transcription platform that could be extra accessible to small companies, although Blissful Scribe does provide an Enterprise plan. This instrument helps 60 or extra languages as nicely.
The platform affords 4 plans starting from a free plan to a Marketing strategy beginning at $29 per 30 days when billed yearly.
Different for Safe Transcriptions and Groups
Trint is a collaborative transcription app utilized by shops just like the Wall Road Journal, Related Press, and BBC. Together with AI-powered transcripts, Trint has editorial workflow instruments, real-time crew chats, ISO-approved safe storage, and on the spot translation. So whether or not you’re conducting podcasts or publishing extremely delicate tales, Trint may also help you extract the very best bits from every transcription.
Different for Transcribing Every part
Many of the apps we’ve listed can do audio and video transcriptions, however they will’t do as a lot as Castmagic. When you want a program that routinely creates content material for you, this service can generate correct transcripts and switch them into social posts and blogs.
Conferences, podcasts, gross sales calls, YouTube—you possibly can even write customized prompts to repurpose the content material.
CastMagic is on the dearer aspect, with plans starting from $23 per 30 days to $179 per 30 days.
